LEGAL REFERENCE

Qanooni Tahat Aapka Khata Surakshit Hai

eka 300 par aapka account aur transactions qanooni tahat maroof hain. Hamara platform Pakistan mein supported ilaqon mein kaam karta hai, jahan local qanoon ijazat deta hai. Har...

Qanooni SurakshaMahfooz TransactionsAccount Verification
eka 300 Qanooni Tahat Aapka Khata Surakshit Hai

Hamara Qanooni Maqam aur Shartain

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KA RASTA

Agar Aapko Qanooni Sawal Ho

Team online

Live Chat

Hamara team din bhar mojood hai. Aapke sawal ka jawab paanch minton mein mil jayega. Urdu mein sab kuch poocho.

Email Support

Lambi shikayaton ke liye email likhen. Hamara legal team 24 ghanton mein javab dega. Aapka case number milega.

Account Recovery

Agar aapka account block ho ya kuch ghalat ho to recovery team se raabta karen. Verification mein do din lagta hai.

BHAROSA AUR SAAF

Hamara Transparent Policy Framework

Transaction Logs

Har rupiah ka record hai. Aap apne account mein dekh sakte ho ke kaunsa rupiah kab aaya, aur kaunsa kab...

User Agreement

Jab aap account bante ho tab User Agreement likha hota hai. Usme likha hai ke aap Pakistan mein supported regions...

Data Protection

Aapke personal data encryption se surakshit hai. Hamara server Pakistan aur Asia mein secure facilities mein rakhta hai. Koi third...

Dispute Resolution

Agar koi problem ho to hamara legal team 48 ghanton mein sulh nikalne ki koshish karta hai. Agar sulh na...

Compliance Audits

Hamara platform regular audits karata hai. Third-party accountants aate hain aur checking karte hain ke sab rules sahi tarah follow...

Withdrawal Timing

JazzCash aur Easypaisa se nikalne mein zyada se zyada 4 ghante lagte hain. Raast aur SadaPay mein 2 ghante. Bank...

Kya Hamne Apne Likhne Wale Qanooni Baaton Ko Follow Kiya

Pehchan (KYC)
Likha tha: har user ko verify karna padta hai. Hum karte hain: Aap account banate samay ID, address aur bank details dete ho. Hamara system check karta hai.
Surakshit Rupaiya
Likha tha: aapke funds alag. Hum karte hain: JazzCash, Easypaisa, SadaPay aur Raast ke wallet separate hote hain. Hamara company ka paise alag.
Complaint Handling
Likha tha: 48 ghanton mein jawaab. Hum karte hain: Live chat se urgent complaint same din ho jayti hai. Email complaint par next business day response ho.
Activity Logs
Likha tha: har khel ki kahani likhi ho. Hum karte hain: Aap apne account history dekh sakte ho. Har bet, har win, har withdrawal likha hai.
Regional Access
Likha tha: sirf jahan local qanoon ijazat de. Hum karte hain: Pakistan ke supported areas mein hi sign-up possible hai. VPN use karo to account freeze ho jayega.
Fund Recovery
Likha tha: mistake mein nikle rupiah vaapas de sakte hain. Hum karte hain: agar galti se double withdraw ho to support ko bolo aur 5 din mein recover ho jayega.
Policy Updates
Likha tha: naye rules likhe hote hain to notice denge. Hum karte hain: Email aata hai, app notification aata hai. 30 din ka advance notice dete hain.
ACCOUNT KA KARKHAANA

Hamara Platform Kaise Chalti Hai

Quick Verification Account banate samay sirf 5 minton mein verification complete ho...
Multi-Channel Deposits JazzCash, Easypaisa, SadaPay aur Raast sab available hain. Har channel...
Withdrawal Queue System Jab aap paise nikaalo tab queue mein lagte ho. Zyada...
Secured Login Har login par OTP aata hai. Agar kisi aur jagah...
Transaction History Account mein ek section hai jahan sab kuch likha hai...
Dispute Reporting Agar koi ghalat transaction dekho to complaint button daba do...

Qanooni Sawalon ke Jawab

Aapka password encrypted hai, login par OTP aata hai, aur har transaction log ho jayti hai. Agar koi suspicious activity dekhi jaye to hamara system turant alert dega. Aap apne account settings se login devices bhi dekh sakte ho.

JazzCash, Easypaisa, SadaPay aur Raast sab Pakistan ke regulated payment systems hain. Hamara company ka paise aapke paise se alag rakha hai. Bank audit mein check hota hai.

Naye terms likhe hote hain tab email bhejte hain aur 30 din ka notice dete hain. App mein notification aata hai. Agar aap naye terms se agree na karo to withdrawal kar sakte ho.

JazzCash aur Easypaisa se 4 ghante se pehle nikle paise aap ke wallet mein aa jayenge. Raast aur SadaPay mein 2 ghante. Bank holiday par thoda delay ho sakta hai.

Hamara system security ke liye lock karta hai. Live chat se contact karo aur verification dete ho to thoda der mein unlock ho jayega. ID proof bhi chalega.

Hamara servers encryption mein hote hain. CNIC number, address, bank details sab encrypted rakha hai. Koi third party ko access nahin. Audit mein check hota hai.

Galti se double debit ho gaya to complaint likho. Support team 5 din mein check karega aur paise vaapas de dega. Reference number likhte raho.